Welcome to the Lucky Mojo Forums!

Customer Credit?

Questions, answers, and discussions about the Lucky Mojo Curio Co.
User avatar
Forum Member
Posts: 17
Joined: Fri Sep 02, 2011 9:56 am
Location: Ohio

Customer Credit?

Unread post by serpentlight213 » Wed Feb 01, 2012 12:10 pm

It's been a good while sense my first and only purchase at Lucky Mojo Curio and I just never really got around to asking this specific question. On my receipt (the paper with all of the things that I bought, their prices, my sub-total etc.) it says that there is an overage of so much money (yes, it gives the amount). Does this mean that that bit of money that I over paid is customer credit? When I say that I mean, can I include that amount of money on my next purchase? For example, I buy $20 worth of product plus tax and ten dollars handling and shipping, can I deduct however much money I have as customer credit? Meaning that I, for example, had $10 customer credit which would easily cover the handling and shipping then I only send $20 plus tax.

Oh, and how do you figure up the 13% on your overall total because I tried looking it up and I can not find anything! Yes, I am asking for either a easy to understand website or easy to understand instructions, please and thank you!

Ty (serpentlight213)

User avatar
Forum Moderator
Posts: 6384
Joined: Mon May 11, 2009 11:53 am

Re: Customer Credit?

Unread post by jwmcclin » Wed Feb 01, 2012 9:02 pm

Call the shop, they can answer your question, unless of course cat catches this post before.
I am proud to be a Lucky Mojo Forum Moderator

User avatar
Site Admin
Posts: 14657
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California

Re: Customer Credit?

Unread post by catherineyronwode » Thu Feb 02, 2012 1:35 am

Sorry, this is all beyond me. Usually if there is an overpayment, we issue a refund, not a credit, unless the customer requests a credit. Call the shop for help or email them. Ask for Leslie.
catherine yronwode

Lucky Mojo Curio Company Page at Facebook
Post Reply

Return to “Lucky Mojo Curio Co. News and Announcements”