Welcome to the Lucky Mojo Forums!

International Orders / International Shipping

Questions, answers, and discussions about the Lucky Mojo Curio Co.
User avatar
Miss Aida
Posts: 16279
Joined: Tue Oct 11, 2011 3:50 pm
Gender:

Re: International Orders / International Shipping

Unread post by Miss Aida » Fri Feb 19, 2016 9:07 pm

Hello, Sugarbelle,

We are so happy to have you on the forum.

But, PLEASE do not ask the same questions on different posts. This is called: "Double posting" and is against the forum rules,

Again,

Please e-mail the store and ask them these questions.

Their e-mail address is:

order@luckymojo.com

They will be better able to answer all of your questions on this matter

Take care

Sugarbelle
Posts: 9
Joined: Thu Dec 17, 2015 8:09 pm

Re: International Orders / International Shipping

Unread post by Sugarbelle » Thu Feb 25, 2016 11:44 pm

I'm really sorry Miss Aida, did not mean to post the same topic on multiple posts. Won't happen again.

selly
Posts: 1
Joined: Sun Apr 24, 2016 11:08 pm

Re: International Orders / International Shipping

Unread post by selly » Sat May 21, 2016 9:25 am

Hi LM, allow me please to ask this questions under this topic. i'm living in Namibia and want to place an order, do you do shipping to Namibia?
the other question, would you give me an example on how to calculate the costing for attraction suppliers?
(im new on this forum)

stillsosola
Posts: 93
Joined: Mon Oct 08, 2012 3:00 am
Location: South Georgia

Re: International Orders / International Shipping

Unread post by stillsosola » Mon Aug 01, 2016 12:01 pm

hi i was wondering if lucky mojo is still able to ship to mexico? see my mom recently sent me a package with some dried roots and oils and customs seized it and i never got it. I really really need some curios from here but id hate to buy them only to have customs seize them. do yall know if theres any new restrictions ive asked the postal service and they said if its from a company they might let it through anyone know for sure?

User avatar
Sister Jean
Site Admin
Posts: 2891
Joined: Sun May 29, 2016 6:10 pm
Location: Salt Lake City, Utah
Gender:

Re: International Orders / International Shipping

Unread post by Sister Jean » Mon Aug 01, 2016 8:10 pm

Hello stillsosola,

I'm very sorry to hear that happened :(

Here is a big ol' list of Lucky Mojo's shipping policies. I'd recommend you scroll down to "Foreign and Overseas Shipping" and read up on those specific policies.

http://www.luckymojo.com/mojocatorder.h ... ip-nations

If you're unsure about putting in another order, just call the store and ask about shipping to Mexico.

Good luck!
Thank you saints and spirits!
Proud member of AIRR and Hoodoo Psychics!
readersandrootworkers.org

Gillian Shelton1959
Posts: 2
Joined: Thu Oct 27, 2016 8:40 am
Location: West Yorkshire. UK
Gender:

Bank issue regarding order

Unread post by Gillian Shelton1959 » Mon Nov 07, 2016 1:12 am

Hi there. I am in need of advice regarding my order and have been struggling to find a way to contact you for a reply. I sent a message on 30th October 2016 via facebook as I couldnt find another way to contact you from web shop, but I didnt get a reply (it does say on facebook page "typically replies within a few hours"). Please see message below:

30 October 06:57
"Hi there. I placed an order with the lucky mojo curio co. but have hit a big problem. I have been hit big style by cyber crime (my bank account has been emptied by god knows who) and so cant afford to pay for the order. Please please can I either cancel or suspend my order for at least a month until I can afford to pay for it. The bank have now secured my account and a kind relative has put a small amount of money in there for me to buy food but that is all I have. I tried to contact you on the website but couldnt figure out how. Please advise. My name and address for the order is Gillian Shelton [address redacted] UK.

I noticed that the money for the order was taken from my bank, leaving me without any money at all. I have now recieved the email from the shop, see below:

"On Sat, 5 Nov, 2016 at 17:00, Eileen Edler
<eileen@luckymojo.com> wrote:
Hello,

Your order is ready to ship but when we attempted to charge your credit card for the shipping cost of $54.75 it declined.

Please advise to a new form of payment or rectify this matter with your bank.

We will hold this order for ONE week, if we do not hear from you we will be canceling this order and refunding you for your products MINUS 15% re-stock fee."

I replied to this email straight away with my explanation but haven't had a reply from this either.

Please advise as I can't pay the shipping with no money untill I am paid on 27th November. I so wanted the lovely items but it seems I am not going to get them and I am going to be out of pocket by 15% as well.

Pleeaaase what should I do?

User avatar
Eileenluckymojo
Posts: 1
Joined: Mon Nov 07, 2016 9:41 am

Re: International Orders / International Shipping

Unread post by Eileenluckymojo » Mon Nov 07, 2016 10:12 am

Hello,
I'm sorry to hear about your banking problems,(It's happened to me as well) but I'd be happy to hold your order until the after the 27th!
I'm sorry for not sending you a prompt email reply, but I see that an email was sent to you on saturday by my weekend coworker and I was not here at the shop to reply to you. In the future all you have to do is reply to the email that was sent and we can discuss how you would like the problem to be solved. Again, I'm very sorry for your troubles and I hope they can be resolved quickly for you. please email me at: eileen@luckymojo.com for any questions you may have.

aniviel
Posts: 202
Joined: Fri Nov 04, 2011 6:19 pm

Re: International Orders / International Shipping

Unread post by aniviel » Tue Nov 08, 2016 3:53 am

Hello,

I made an order back in August which I completely forgot about. But I never actually received it. I'm in the UK. i had ordered numerous times before and this had never happened... I just realised I haven't burnt one of your candles in a while and thought "wait, I remember purchasing some" and then looked it up. Never arrived. Never received a refund for it for any reason.

User avatar
Miss Aida
Posts: 16279
Joined: Tue Oct 11, 2011 3:50 pm
Gender:

Re: International Orders / International Shipping

Unread post by Miss Aida » Tue Nov 08, 2016 9:52 pm

Hello, lalyil,

Please contact the store immediately

Take care

Sarzworld
Posts: 1
Joined: Sun Jan 08, 2017 2:57 pm
Location: West Midlands, UK
Gender:

International Shipping

Unread post by Sarzworld » Sun Jan 08, 2017 3:05 pm

Hey All, Good Rising

I am new (probably you can tell) forgive me in advance however I am desperately trying to see if Lucky Mojo does international shipping.

I am here in the UK out in the country and I am having so much difficulty in ordering supplies I purchased Catherine's book which is great btw. Now I am wanting to look for supplies here in the UK however everything is ever mega expensive or lending itself towards pagan/wicaan which isn't for me my energy isn't feeling it.

I have looked around and there are a couple of shops in London however they supplies are limited and many [non-Lucky Mojo brand] products which my energy isn't feeling.

So, I came here and cannot for the life of me see if there is international shipping available. Having spoke to a few friends they say they order from the US as suppliers here in the UK are just so lame.

With that said if there is no international shipping here can you direct to where I can get some help???? This is so frustrating it got me thinking to set up a shop as there is literally nothing here Other than Wiccan!

Many thanks in advance!

User avatar
Miss Aida
Posts: 16279
Joined: Tue Oct 11, 2011 3:50 pm
Gender:

Re: International Orders / International Shipping

Unread post by Miss Aida » Sun Jan 08, 2017 7:44 pm

Hello, Sarzworld ,

Yes, there is international shipping to the UK!

Take care

User avatar
catherineyronwode
Site Admin
Posts: 13912
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Re: International Orders / International Shipping

Unread post by catherineyronwode » Tue Jan 10, 2017 9:27 pm

Sarzworld --

We ship to the UK regularly. The cost of postage is high, but that runs both ways, of course. When i want McVittie's Jaffa Cakes here in California, i have to pay high shipping too.
catherine yronwode

User avatar
catherineyronwode
Site Admin
Posts: 13912
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Foreign Order

Unread post by catherineyronwode » Wed Feb 01, 2017 7:27 pm

Right now 90 percent of orders are shipping in 3-4 days. For foreign orders there will be a slight delay as we weigh the box and charge you exact shipping plus $2.00 for the customs forms. If your credit card does not go through for the shipping charge, we will attempt to contact you three times via email before unpacking everything and putting it back i stock with a 15% restocking fee. However, if the shipping charge goes through successfully, we then put the box into the postal system and it is no longer in our hands. Shipment to England can take 5 to 15 days, and it is pretty random. So count on 10 to 20 days for a small order. If you place a large wholesale order, count on another 5 days on top of that as we make and prepare each item for you.
catherine yronwode

Lifeliving
Posts: 20
Joined: Tue Jan 31, 2017 3:42 pm
Gender:

Re: International Orders / International Shipping

Unread post by Lifeliving » Fri Feb 03, 2017 7:53 pm

Hi Catherine, would this information above be the same as shipping to Australia?
Many thanks x

User avatar
Miss Aida
Posts: 16279
Joined: Tue Oct 11, 2011 3:50 pm
Gender:

Re: International Orders / International Shipping

Unread post by Miss Aida » Fri Feb 03, 2017 7:54 pm

Hello, amjoy0 ,

Yes. EXCEPT for whatever time it takes for the post office to deliver it to Australia

Take care

Lifeliving
Posts: 20
Joined: Tue Jan 31, 2017 3:42 pm
Gender:

Re: International Orders / International Shipping

Unread post by Lifeliving » Fri Feb 03, 2017 9:37 pm

Thanks for your reply Miss Aida :) I know once the items are shipped they are out of Lucky Mojo's hands :) international shipping can either go super quick, or super slow, depending on who handles it in each area sometimes haha

Kind regards

asteni
Posts: 4
Joined: Fri Dec 02, 2016 1:57 am

just stay few powder

Unread post by asteni » Fri Feb 17, 2017 5:13 am

hello all;

I have finished all my bottles of oils from luckmojo. Its just stay me fews powder.

I have essence of bend over, love me, money drawing and fast luck.

I wish to buy more oils.

But do you accept paymenent byy check when its comes from europe. Im in france.

Thank you to reply to me

asteni

User avatar
catherineyronwode
Site Admin
Posts: 13912
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Re: International Orders / International Shipping

Unread post by catherineyronwode » Fri Feb 17, 2017 1:13 pm

Dear asteni --

All payment must be in US funds.

If you can have your bank make a check payable in US funds, we will accept it -- but we will hold the check a minimum of 3 weeks until we are sure that it clears our bank. If you do this, you must pre-pay your postage, and you won't know how much it is until we pack your box, so we ask you to Include 50 percent extra money for postage. (Example: If you order 50 dollars in products, include 25 dollars extra for postage; if you order 100 dollars in products, include 50 dollars extra for postage. We will take the exact amount of postage plus 2 dollars for filling out the customs form. We will refund any postage overage in cash in your box. You will have to pay your own customs fees, if any.

Better for you would be to get the money in US cash. If you do this, you must pre-pay your postage, and you won't know how much it is until we pack your box, so we ask you to Include 50 percent extra money for postage. (Example: If you order 50 dollars in products, include 25 dollars extra for postage; if you order 100 dollars in products, include 50 dollars extra for postage. We will take the exact amount of postage plus 2 dollars for filling out the customs form. We will refund any postage overage in cash in your box. You will have to pay your own customs fees, if any.

Best for you is to get a credit card that can be used internationally. We run international credit cards though our system all the time. If we have a credit card for you, we will charge the card two times -- first we will charge the card for the cost of the products, then when the box is put together, we will charge the credit card a second time for the exact amount of postage plus 2 dollars for filling out the customs form. You will have to pay your own customs fees, if any.

Thanks for asking.
catherine yronwode

sash_26
Posts: 32
Joined: Sun Apr 16, 2017 6:23 am

Re: International Orders / International Shipping

Unread post by sash_26 » Thu Apr 20, 2017 3:29 am

Hi,

This is regarding a shipment to Australia. I tried to purchase through my VIsA card but it cannot be done because it is not in US funds. Is there any way I can pay through PayPal. Anybody who already purchased from Australia? Please help. Desperately seeking for other options. Or are there anyone in this forum who buys from lucky mojo and sells again with the facility of PayPal?

Thanks

User avatar
Sister Jean
Site Admin
Posts: 2891
Joined: Sun May 29, 2016 6:10 pm
Location: Salt Lake City, Utah
Gender:

Re: International Orders / International Shipping

Unread post by Sister Jean » Thu Apr 20, 2017 4:26 pm

Hello sash_26,

Please refer to this page for complete information about Lucky Mojo's international shipping policies:

http://www.luckymojo.com/mojocatorder.h ... ip-nations

Also, if you scroll up through this thread, you will find several posts from Miss Cat that explain how to order from Australia. If you have more questions after that, you're welcome to call the shop. (Number is on the page I linked.)
Thank you saints and spirits!
Proud member of AIRR and Hoodoo Psychics!
readersandrootworkers.org

sash_26
Posts: 32
Joined: Sun Apr 16, 2017 6:23 am

Re: International Orders / International Shipping

Unread post by sash_26 » Thu Apr 20, 2017 11:46 pm

I will thank you.

Moonlightdream
Posts: 230
Joined: Mon Dec 22, 2014 10:57 am

Re: International Orders / International Shipping

Unread post by Moonlightdream » Fri Apr 28, 2017 3:21 am

Hi,
I've been emailing LM a few times without getting the answer to my question. I need to know as soon as possible...
I looked through the shipping rate to Scandinavia which is 34 USD for 4 Pounds weight package.
I want to buy appoximately 9 oils, 9 herb mixes and 9 sachet powders and I'm wondering if all of these products combined will be under 4 Pounds weight, which is 34 USD dollars. If it's over 4 Pounds then it'll cost double, which I find too expensive for the shipping.
Thank you for replying.

Moonlightdream
Posts: 230
Joined: Mon Dec 22, 2014 10:57 am

Re: International Orders / International Shipping

Unread post by Moonlightdream » Sat Apr 29, 2017 12:28 pm

Can someone please answer my question so thay I know if I should order all those products or not...
Thank you...

User avatar
Miss Aida
Posts: 16279
Joined: Tue Oct 11, 2011 3:50 pm
Gender:

Re: International Orders / International Shipping

Unread post by Miss Aida » Sat Apr 29, 2017 6:19 pm

Hello, Moonlightdream,

I am sorry but we are not on the forum 24 hours a day. So, please have patience.

You want 9 bottles of oils that contain 1/2 (0.5) ounce of fluid in each bottle. 9X 0.5 = 4.5 ounces

The bottles weigh about the same, so, 4.5 X 2 = 9 ounces. So, let's call that a pound with lots of room.

The herb are lighter than the sachets. Maybe 40 ounces altogether (about 2.5 pounds)

And I would say that after all their wrapping, my guess would be about a little over 3 pounds.

That would be my educated guess

Take care

koiseptember
Posts: 4
Joined: Fri Jun 02, 2017 6:04 pm

Re: International Orders / International Shipping

Unread post by koiseptember » Fri Jun 02, 2017 6:32 pm

it probably depends on the country you're in - I'm in the UK and I get a letter from the post service telling me what the customs charges are; then I have to pay before I get my stuff.

gclub casino
gclub

Reason: Banned-See admin

Rootwork_1987
Posts: 55
Joined: Thu Aug 24, 2017 7:22 am
Location: Brasil
Gender:

Re: International Orders / International Shipping

Unread post by Rootwork_1987 » Tue Sep 05, 2017 8:07 am

Hello!

I've made two orders from LM and live in Brasil. Can somebody let me know how can I follow the delivery? Thank you so much!!
Thank you Saint Martha for all the support and protection!

User avatar
Miss Athena
Forum Moderator
Posts: 2009
Joined: Thu Oct 03, 2013 9:55 am
Location: NYC
Gender:

Re: International Orders / International Shipping

Unread post by Miss Athena » Tue Sep 05, 2017 6:09 pm

Hi Rootwork_1987,

You should email the shop and ask them directly, as we do not have access to order information here on the forum.

Their email address is order@luckymojo.com

I hope this helps. Good luck!
HRCC #1909G

Rootwork_1987
Posts: 55
Joined: Thu Aug 24, 2017 7:22 am
Location: Brasil
Gender:

Re: International Orders / International Shipping

Unread post by Rootwork_1987 » Wed Sep 06, 2017 7:32 am

Will do that!!

Thanks!!
Thank you Saint Martha for all the support and protection!

htmlpro
Posts: 1
Joined: Tue Sep 19, 2017 4:36 pm
Location: New York
Gender:

Re: International Orders / International Shipping

Unread post by htmlpro » Tue Sep 19, 2017 5:53 pm

great post

Reason: Banned. See admin
We are a well-established PSD to HTML & Web Design
https://www.htmlpro.net/sketch-to-html/

sobuP3333
Posts: 8
Joined: Fri May 26, 2017 6:15 am
Gender:

Foreign Shipping Questions and Answers

Unread post by sobuP3333 » Thu Sep 28, 2017 9:23 am

Hello,
I wanted to order The Crown of Success spell kit, I live in Montreal Quebec in Canada.
My questions are :
how long is the shipping time, also exactly how much would I have to pay for shipping?
My third question is:
within the products is there graveyard dirt included because I would not want that included?
Because I read some spells have that included.

Thank you in advance for your replies.

User avatar
Sister Jean
Site Admin
Posts: 2891
Joined: Sun May 29, 2016 6:10 pm
Location: Salt Lake City, Utah
Gender:

Foreign Shipping Questions and Answers

Unread post by Sister Jean » Thu Sep 28, 2017 9:52 am

Hello sobuP3333,

You would get better information if you called the shop with these questions: 707-887-1521

Take care.
Thank you saints and spirits!
Proud member of AIRR and Hoodoo Psychics!
readersandrootworkers.org

Kmcgarr77
Posts: 6
Joined: Mon Nov 13, 2017 1:33 am

Shipping to Australia

Unread post by Kmcgarr77 » Mon Nov 13, 2017 2:01 am

Hi,

I'm thinking of placing a an order with LM in the near future, including Cat's herb book. I was wondering if you've ever shipped herbs and/or oil with herbs in them to Australia, and if there was a problem? I've looked at the Australian customs website, commercially packaged herbs (under 1 kilo) seem OK, but they ar picky about seeds.

Any experience with this?

Thanks

User avatar
catherineyronwode
Site Admin
Posts: 13912
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Re: International Orders / International Shipping

Unread post by catherineyronwode » Tue Nov 14, 2017 2:25 pm

Questions about shipping herbs to Australia arise regularly. We have covered the topic in this thread before. Please read from page 1 of the thread and see if you can find what you are looking for. If you still have questions, ask again. Thanks!
catherine yronwode

Kmcgarr77
Posts: 6
Joined: Mon Nov 13, 2017 1:33 am

Re: International Orders / International Shipping

Unread post by Kmcgarr77 » Tue Nov 14, 2017 8:24 pm

Hi,
Thanks Miss Cat. I read through the rest of the pages, and got a pretty good idea. I also had a chuckle at your 2012 ode to Jaffa Cakes! :) I'm hoping your Herb Book will equip me to source some of the needed plants,etc locally. I'm not adverse to growing my own, either.
I was curious about becoming a possible Aus supplier for LM products, but I have to do alot more research. I'm guess if it was doable, someone would be doing it already! There seems to be a burgeoning interest in Hoodoo here, like elsewhere, but unfortunately alot of it seems to be grafting Hoodoo practices onto Wicca or New Age practices,etc.
I did manage to get my 2 Siamese cats into the country, but it was a long, expensive process that takes a special kind of crazy.
I've ordered some LM products way back in 2003-2004, when I was living in AL. I even pasted the labels and brochure into Book of Shadows :oops:

Lifeliving
Posts: 20
Joined: Tue Jan 31, 2017 3:42 pm
Gender:

Re: International Orders / International Shipping

Unread post by Lifeliving » Fri Dec 08, 2017 8:23 pm

Hi Kmcgarr77
Please do let us know if you decide to be a LM supplier in Aus

Noself
Posts: 1
Joined: Sat Feb 24, 2018 3:47 pm

Re: International Orders / International Shipping

Unread post by Noself » Sat Feb 24, 2018 4:12 pm

Hello,

I am writing at the request of my mother. She has successfully used your magic oils for seven years in her rituals. And she is very grateful to you. Now she wants to order from your website without intermediaries in Russia. How to do it? And how to ensure delivery of these items to Moscow? Are there any restrictions? How to ensure that the bottles are not smashed during customs inspection? I'm currently traveling, maybe it's better to send these oils not to Russia, but to another country where I could pick them up, and then bring to my mother to Moscow?

Sincerely, Nicholas. About the request of my mother Vladlena.

User avatar
Sister Jean
Site Admin
Posts: 2891
Joined: Sun May 29, 2016 6:10 pm
Location: Salt Lake City, Utah
Gender:

Re: International Orders / International Shipping

Unread post by Sister Jean » Sun Feb 25, 2018 11:36 am

Hello Noself,

You should find this post helpful:

international-orders-international-ship ... .html#p508

For your other questions, you should just call the shop and speak to them:

707-887-1521
Thank you saints and spirits!
Proud member of AIRR and Hoodoo Psychics!
readersandrootworkers.org

miubee
Posts: 3
Joined: Wed Jun 07, 2017 9:22 pm

Re: International Orders / International Shipping

Unread post by miubee » Tue May 15, 2018 12:56 am

Hi, I apologise if this is not the right thread to ask such a question..
My friend tried to send me some LuckyMojo Oils from the States. The parcel got returned to her place, because she listed the oils as "perfume" in the Custom Form.
I am just so sad :(
I have bought stuff directly from LM before. But I do not keep any of their boxes or forms.
Does anyone know what would be the best way to list LM Oils and Powder in Custom Form please?
Thank you all!

User avatar
Sister Jean
Site Admin
Posts: 2891
Joined: Sun May 29, 2016 6:10 pm
Location: Salt Lake City, Utah
Gender:

Re: International Orders / International Shipping

Unread post by Sister Jean » Wed May 16, 2018 9:17 am

Hello miubee,

I'm sorry this happened. If you scroll up through this thread you may find the answer to your question, if not, you may want to call the shop and ask: 707-887-1521.

Take care.
Thank you saints and spirits!
Proud member of AIRR and Hoodoo Psychics!
readersandrootworkers.org

BBBunnyXx
Posts: 37
Joined: Sun Apr 08, 2018 1:33 am

Re: International Orders / International Shipping

Unread post by BBBunnyXx » Wed May 30, 2018 3:32 pm

This isn't a question but a statement.

I had been a long time follower on the forum and used the website information a lot.

I made my first ever order last week for some oils and figural candles.

Ordered it from Australia and received the parcel 7 days (5 business days) later!!! That was super fast shipping!

I'm so so so excited to start using these products :D

User avatar
catherineyronwode
Site Admin
Posts: 13912
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Re: International Orders / International Shipping

Unread post by catherineyronwode » Fri Jun 01, 2018 7:12 am

BBBunnyXx --

Wow, that was quick! Compact orders of oils, candles, and herbs, are the most likely to ship quickly, generally speaking. Spell kits, sachet powders, and incense powders often take longer, as they are more complex to make and package.
catherine yronwode

Lucky Mojo Curio Company Page at Facebook
Post Reply

Return to “General Lucky Mojo Curio Co. Matters”