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Online Shopping Cart Questions and Answers

Questions, answers, and discussions about the Lucky Mojo Curio Co.
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aniviel
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Re: Online Shopping Cart Questions and Answers

Unread post by aniviel » Fri Apr 05, 2019 3:58 pm

Hi Elisa,

I've noticed the same thing you did but it doesn't matter where the petition appears on the PayPal page (even if it's under "Select a Candle Report..." bit), as long as it does appear. MISC can see it anyway and they're not fools, they know it's your petition. So I'm certain they used it. I spoke to them a few times on the phone, they're great so trust them.

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catherineyronwode
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Re: Online Shopping Cart Questions and Answers

Unread post by catherineyronwode » Fri Apr 05, 2019 4:24 pm

Elisa and Aniviel -- THANK YOU!

I am sure that this is a bug -- and so i am going to clip these messages out of this thread and merge them into the thread on site bugs, so that nagasiva can see it and handle it.

Again, THANK YOU!
catherine yronwode
teacher - author - LMCCo owner - HP and AIRR member - MISC pastor - forum admin

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nagasiva
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Re: Online Shopping Cart Questions and Answers

Unread post by nagasiva » Fri Apr 05, 2019 4:45 pm

Checking it out now, thanks!
nagasiva yronwode
https://www.facebook.com/nagasiva.yronwode
forum@luckymojo.com (Forum Tech Help)

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nagasiva
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Re: Online Shopping Cart Questions and Answers

Unread post by nagasiva » Fri Apr 05, 2019 5:30 pm

Thank you so much for letting us know about that! I was able to troubleshoot the PayPal code (coming from our database!) on that main candle services page and fix it! Much obliged!!!
nagasiva yronwode
https://www.facebook.com/nagasiva.yronwode
forum@luckymojo.com (Forum Tech Help)

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Elisa
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Re: Online Shopping Cart Questions and Answers

Unread post by Elisa » Thu Apr 11, 2019 5:23 am

Hello Aniviel, Miss Cat and Nagasiva,

I can however confirm that staff at MISC would handle vigil candle orders correctly despite the bug. I did phone them last Friday, to inform them of this bug, and an extremely kind and friendly man picked up the phone and verified both my orders for me, and was able to confirm that they had handled petitions correctly despite the bug in the PayPal page. Even for my previous order, where my petition was moved to the Select a Candle Report section, they handled it correctly. I received both the report from my earlier order last night and the petition was there. I honestly did not expect to receive a report so quick!

I am very impressed with the quality of service and dedication to this work, this l must say. I have 3 runs of 3 different candles going right now, and l am absolutely sure they’re in the best hands ever. Thank you everyone.

Elisa

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JayDee
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Re: Online Shopping Cart Questions and Answers

Unread post by JayDee » Thu Apr 11, 2019 3:37 pm

holly2004 ,

I would call the shop, they would be able to help you get into the account and order again, or reset the password.
Formerly known as J82; New updated name!

Herb-Magic.com
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