Welcome to the Lucky Mojo Forums!

Out of Stock / Discontinued Items Questions and Answers

Questions, answers, and discussions about the Lucky Mojo Curio Co.
Post Reply
User avatar
wendy
Registered User
Posts: 12
Joined: Wed Jan 12, 2011 8:41 am

Out of Stock / Discontinued Items Questions and Answers

Unread post by wendy » Sun Jul 03, 2011 8:42 am

I made an order and I'm not happy with the service. Order number 26997
I'm very sad that my email request and question has been ignored. I live abroad and it's difficult for me to ring the office.
As well I ask for Jezebel root separately by email as it's always out of stock on the site, but in another post Cat was saying that they have Jezebel root but just to ask for it.
See post Jezebel Root Questions and Answers
I only receive an email days later saying about Jezebel root: I'm sorry, but we cannot add to your order, as we've already invoiced it. If you would like to purchase something more, please make another order.I mean I ask by separate email same day that I order for Jezebel root to ad it as I couldn't purchase it online.
And the worse thing is that my other email request has been ignored. :cry:

Sad Wendy :cry:

User avatar
angelael
Registered User
Posts: 100
Joined: Tue Sep 07, 2010 5:58 am
Location: Texas
Gender:

Re: Attempting to order Jezebel Root...

Unread post by angelael » Tue Jul 05, 2011 5:43 am

Hello Wendy,

Sorry to hear this. I think it does take them awhile to get to the emails. I have ordered Jezebel Root twice, but this was several months ago. The first time I saw that it said it was "out of stock", but then I read the same post that you did. When I was ready to place an order it still said "out of stock", so I asked for it in the comments section of my order. The next time I wanted to order it I had noticed that it is listed in the complete inventory, http://www.luckymojo.com/lucky-mojo-inventory.html , so I was able to add it directly to my shopping cart.

So if you ever have any special requests with your orders in the future always put it in the comments section of the order.

User avatar
wendy
Registered User
Posts: 12
Joined: Wed Jan 12, 2011 8:41 am

Re: Attempting to order Jezebel Root...

Unread post by wendy » Sat Jul 09, 2011 1:17 pm

Hi, thanks for your reply, but I did put it in the comments section of my order and I did sent a seperate email as well.

User avatar
catherineyronwode
Site Admin
Posts: 18346
Joined: Tue Dec 16, 2008 6:09 pm
Location: Forestville, California
Gender:

Re: Attempting to order Jezebel Root...

Unread post by catherineyronwode » Sun Jul 10, 2011 12:42 am

Sorry for the confusion and thank you for uncovering a set of three errors at the site. Jezebel Root is not out of stock by any means. However, our former web-catalogue updater forgot to put it back in stock the last time we harvested it.

At luckymojo.com/mojocatherbs.html it is listed as Out of Stock.
At herb-magic.com it is corectly listed as $3.00 HER-JEZ-RTWH but the add-to-cart button is missing.
At herb-magic.com/ it is listed as HER-JEZ-RTWH with no price and no add-to-cart button.

Please copy this message and forward it to Angela at the shop (angela#luckymojo.com) and tell her that as your rewrd for finding this series of errors, you shoud be sent a FREE Jezebel root, and she should know that i have informed nagasiva (our new web catalogue maintainer) to fix the error ASAP.
catherine yronwode
teacher - author - LMCCo owner - HP and AIRR member - MISC pastor - forum admin

User avatar
ComeOnInMyKitchen
HRCC Student
Posts: 46
Joined: Thu Jan 09, 2020 11:05 pm

Re: Out of Stock / Discontinued Items Questions and Answers

Unread post by ComeOnInMyKitchen » Thu Jul 16, 2020 12:22 pm

Good afternoon all,

I hope this is the right spot for this question. It's closest I could find in the index, so here goes. Regarding the pull out candle refills for vigils, does LMCC carry red? It isn't an option in the online catalog. Although I can substitute white with no problem, before ordering I thought best to ask here since it's such a common color and maybe red is available, just had never been put online?

Thank you and hope everyone is staying safe.
But no man yet has seen God's hand, nor yet His fingernails. ~ Hurston

User avatar
Miss Athena
Site Admin
Posts: 4889
Joined: Thu Oct 03, 2013 9:55 am
Location: NYC
Gender:

Re: Out of Stock / Discontinued Items Questions and Answers

Unread post by Miss Athena » Fri Jul 17, 2020 11:56 pm

Hello ComeOnInMyKitchen,

You would need to contact the shop directly as we do not have inventory information available here on the forum.
HRCC Graduate #1909 - Member of AIRR and Hoodoo Psychics - Forum Administrator

User avatar
MonicaR
Newly Registered
Posts: 2
Joined: Sat Oct 10, 2020 9:50 am
Gender:

Re: Out of Stock / Discontinued Items Questions and Answers

Unread post by MonicaR » Thu Oct 15, 2020 7:45 pm

I don't know if my message from a few days ago so I am gonna re post my question just in case it did not make it on here. My question was if the Tibetan ghost purging incense was discontinued or was it just out of stock. If it were just out of stock could you let me know when you will have some more? Thank you

User avatar
Miss Athena
Site Admin
Posts: 4889
Joined: Thu Oct 03, 2013 9:55 am
Location: NYC
Gender:

Re: Out of Stock / Discontinued Items Questions and Answers

Unread post by Miss Athena » Wed Oct 21, 2020 4:35 pm

Hello MonicaR,

I moved your previous post to the topic on Tibetan Ghost Purging Incense in the Incense sub-forum. Please do not re-post your query or start new topics yet again, as your question was already answered. Search for your posts using the link of post numbers under your avatar and you will find where your post has been moved.

I also must ask other forum members to not respond to orphan posts that are started as their own topic as it makes extra work for forum staff to now move two posts. Please trust that the moderators and administrators here are on top of all new posts regardless of how long it takes us to respond to them. We appreciate your intention, but please allow the forum staff to handle all moderation duties

Thank you for your understanding.
HRCC Graduate #1909 - Member of AIRR and Hoodoo Psychics - Forum Administrator

Association of Independent Readers & Rootworkers
Post Reply

Return to “Lucky Mojo Curio Co. Announcements, Updates, and News”