Problems Contacting an AIRR Reader? Contact the Ombudsman!

How to contact AIRR or HP for an authentic hoodoo psychic reading, conjure consultation, or magical coaching, and how to hire a root doctor.
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Madame Jupitero
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Madame Jupitero » Thu Feb 14, 2019 6:23 pm

Thanks! That is exactly what I am doing and I’m sure it will be fine. I’ll read through AIRR and see who else might be available!

Thanks!

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by simplydevine » Wed Feb 20, 2019 10:57 am

Hello,

I'm sorry if this is the wrong place to ask this question.

Can someone tell me how to reach Conjureman Ali?

Per his website, I paid for my reading in advance, then emailed him to let him know, BUT the email address on the site keeps coming back as a bad address!

I'm sure you can see why I am very concerned. Does anyone have a good contact number or email for him?

This is what is posted on the site: dr.raven@theconjureman.com

Thank you very much!

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Miss Athena » Wed Feb 20, 2019 2:25 pm

Hi simplydevine,

I have moved your post to the thread on trouble contacting AIRR members.

You can scroll up and see the advice given to others who have booked services but not heard from their rootworker. Since ConjuremanAli is not currently being booked through his AIRR page, you can't go through the Ombudsman for resolution. Instead, if you paid via PayPal, you will need to go through their dispute resolution process.

I'm sorry you're having this difficulty and I wish you a speedy outcome.
HRCC Graduate #1909 - Member of AIRR and Hoodoo Psychics - Forum Administrator

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Dr Darensbourg » Thu Feb 21, 2019 6:34 am

Hello Simplydevine,

If you look just a couple of messages above yours, you'll see a response from Miss Cat to another inquirer on the issue.
The Future is in Your Hands,

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by PinupGypsy » Sun Sep 29, 2019 3:42 pm

Anyone have trouble getting in touch with a Deacon Millett lately? I ordered a Deacon’s choice reading about three weeks ago. I emailed three times to see if he got my request no response. It’s not like him or his assistant to not at least respond that they’ve received the request. Worked with him in the past and never had this happen. I hope he’s ok.

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by catherineyronwode » Sun Sep 29, 2019 4:04 pm

Hello, PinupGypsy,

I just spoke with him by phone for about an hour today. He's fine.

If you pre-paid for the reading and have been unable to contact him, one possibility is that any email he is sending you is getting caught in your spam filter. Check your junk or trash mail.

Then, if after three attempts, you still get no response, you can file a complaint with the AIRR Ombudsman and someone from the Ombudsman team will reach out to him personally.
catherine yronwode
teacher - author - LMCCo owner - HP and AIRR member - MISC pastor - forum admin

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by RisenRaven » Sun Jun 21, 2020 1:38 pm

So what do you do when an AIRR member has ghosted you and you’ve also contacted the ombudsman but not heard back for 3 weeks? :shock:
Risen as in the phoenix.
If I must face the raven, let me be brave.

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by catherineyronwode » Sun Jun 21, 2020 8:25 pm

RisenRaven,

Well, i am one of two folks on he current Ombudsman team. The other is Jon Saint Germain. I got no notice that there was any mail (i thought it was being forwarded, but it seems to not have been forwarding properly). I will look up the missing mail (damn you, Mercury Retrograde) and contact Jon.
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by RisenRaven » Sun Jun 21, 2020 9:38 pm

Thank you!
Risen as in the phoenix.
If I must face the raven, let me be brave.

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by mana » Thu Oct 22, 2020 3:12 pm

I'm having trouble contacting Conjureman Ali. I paid for a reading 3 weeks ago. He emailed me once saying he received payment but no booking. Emailed him 3 times but no response. What would you recommend I do?

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by ConjureMan » Fri Oct 23, 2020 9:54 am

Hello mana,

I have a contact form on my site and a stated wait time on my scheduler. Unfortunately you went through a different avenue so I've refunded you so you can find a reader you can connect with. All the best!
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by mana » Sun Oct 25, 2020 1:51 pm

Hello CM.
I'm sorry to hear that.
Thanks for letting me know.

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Ochun_Sweetness » Tue Mar 09, 2021 10:41 pm

Hello all,
I had sent a request for mediation because I haven’t heard from the worker that I had in like a month now. I heard a mediator like the 3rd of this month and haven’t heard anything since then. I think it might be better to see if I can just get a refund or partial refund and find another worker that might match better with me. Would I have to send another request or would should I do? Thank you for your time and patience. All the best

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Miss Athena » Wed Mar 10, 2021 2:37 am

Hello Ochun_Sweetness,

I would contact the Ombudsmans again to check on the status of your claim. They should be able to organize either contact from your worker or a refund.

I'm sorry you're going through this. Good luck.
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by jon saint germain » Wed Mar 10, 2021 4:47 am

AIRR Ombudsman here,

We regret any inconvenience and understand your frustration. I'm currently looking into this situation, and have contacted the reader / rootworker involved and am awaiting response.

The Ombudsman process sometimes takes several days to initiate, but it is happening, and we haven't forgotten this matter.

Bless you, Rev Jon Saint Germain
Rev Jon Saint Germain
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Ochun_Sweetness » Tue Mar 16, 2021 11:58 pm

Thank you Miss Athena and Jon Saint Germain,
I’m just very disappointed with the results because I heard such good things about AIRR workers and I was excited to work with this particular worker. Now, I have to try to recover my money through PayPal because even the ombudsman wasn’t able to get a response. It kinda makes me iffy about trying to find another root worker honestly. Thanks again for y’all’s help and time.

Cupcakes and dreams

Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Cupcakes and dreams » Fri Jun 25, 2021 11:06 am

I am having a problem with one of the way AIRR rootworkers. I am trying to contact the Ombudsman. I emailed them about a week and a half ago.

I paid a root worker a lot of money to do some work for me and I have not heard about the progress of it.

I've asked for pictures and now this root worker is constantly texting my phone and just being very nasty and rude. She is calling my phone and trying to start an argument with me. I won't participate or respond. I did not expect this from someone that is supposed to be a part of AIRR. It's very unprofessional.

I will have to put in a dispute with PayPal as well because I paid her over the phone once and then twice through PayPal.

This is really sad that you put your trust a rootworker and they get irate and rude with you about asking about the progress of the work. I don't even know if anything was done.This is serious and this is my life. I am very very disappointed and hurt.

This does not affect how I feel about Lucky Mojo, which I love.

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by catherineyronwode » Fri Jun 25, 2021 11:24 am

Cupcakes and dreams --

I edited your post to take out a name. It is against Forum policy to call people out by name, religion, ethnicity, gender, or appearance, so that had to go, as i hope you understand.

I do sympathize with your frustration, and i hope the matter can be resolved.

It is not incumbent on me, Lucky Mojo, or this Forum to run interference for AIRR. I am a member of AIRR, and i do help publicize the service for free, but i have not been an AIRR Ombudsman for a year now, as it is a rotating position, and i took my turn.

So, in the spirit of good will, i have dropped a Facebook message to the two current Ombudsmen -- Ms. Robin and Jon St. Germain -- and i have directed them to your post here in the forum.
catherine yronwode
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Cupcakes and dreams

Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Cupcakes and dreams » Fri Jun 25, 2021 11:36 am

Hi Mrs. cat, it is so nice to hear from you. Thank you so much for editing that, my apologies. I hope so too. Oh yes I understand. I do appreciate you. Much love and blessings.

Thank you

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by jon saint germain » Fri Jun 25, 2021 2:15 pm

Cupcakes and dreams,

I regret not hearing about this until now. Ombudsman emails are supposed to be forwarded to me, but the system has been known to fail. I will open a case as soon as I can and contact the parties involved. Can you send me screenshots of the emails or texts to info@jonsaintgermain.com ?

Thank you, and again my apologies.

Jon Saint Germain, co-ombudsman
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by catherineyronwode » Sat Jun 26, 2021 6:21 pm

For the record, the Ombudsman case and Paypal dispute brought against an AIRR member by Cupcakes and dreams was settled by Paypal in the AIRR member's favour, because the AIRR member suplied proof of materials having been sent to the client, as per the contract that had been made between them.

"Contract?" you say. "A contract for rootwork?" YES. You can ask any AIRR member to write out a contract for exactly what spiritual services will be provided and over what time period. If you are hiring rootwork that costs more than pocket change, we recommend that you do so with a contract. Learn all about how service contracts for rootwork are handled here, at this convenient AIRR web page:

HOW TO MAKE A CONTRACT FOR SPELL-CASTING
http://readersandrootworkers.org/wiki/Contract
catherine yronwode
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by cihienahualli » Mon Jun 28, 2021 10:17 am

Hi!
I emailed the Ombudsman about a concern I have: I bought a reading from an AIRR member last week, but I didn't receive any instructions on what to do next. I emailed the member to the two different emails on their profile, and with both I got back an "address doesn't exist" message.

I was going to contact them through the forum DMs, but I noticed their last log in was in 2018, so honestly I'm a bit concerned.

Thank you. <3
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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by catherineyronwode » Mon Jun 28, 2021 2:46 pm

cihienahualli --

First, the Forum DMs were diaabled many years ago due to spamming, trolling, advertising, and the posting of pornography.

Second, this forum is not part of AIRR and there is no obligation for AIRR members to log in here.

Third, to contact the AIRR Ombudsman, you will need to show three failures of contact. Here's how, why, and wherefore:

============================================

If you have trouble contacting an AIRR worker, we will not know why (we are all different folks and live in different places) -- but if you have tried THREE TIMES and received no contact back, we advise you to send an email to the AIRR Ombudsman, Miss Bri. She has the personal (private) phone numbers and emails of AIRR members at her disposal and can check in on them to see if they are out of town, down with an illness, or attending to faimly matters. She will then contact you with a reply.

Please read the AIRR Ombudsman Terms of Service (with contact details) here:

http://readersandrootworkers.org/wiki/O ... of_Service

You will see on that page the following:

Image

We Mediate Practitioner Failures of Contact

The AIRR Ombudsman can mediate a complaint based on a failure of contact BEFORE or AFTER your payment was made:

Failure to return your call or email: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of contact dates and methods of attempted communication.

Failure to acknowledge receipt of your payment: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of transaction dates and methods of payment.

Failure to schedule your appointment: Please allow three attempts at contact before opening a case with the Ombudsman; if you do open a case, you will be required to provide full details of contact dates and methods of attempted scheduling.


Contact data for the AIRR Ombudsman and all other pertinent materials are on that page or one link-click away.

============================================

What that means is that you need to show the AIRR Ombudsman three email or text messages you have sent to the person that bounced or went unanswered, or phone calls that went unanswered or redirected to a "no longer in service" message.

You do NOT need to try to contact the reader via this forum (it is not a part of AIRR) or via social media of any kind (also not a part of AIRR).

Generally, if you booked a reading, it is very likely that the booking was done via a calendar program, with day and hour specified. Then at the reader's site at AIRR it may say, "Please call me on the date and time specified" or "i will contact you to set up an appointment" or whatever information is provided -- if any. Some booking programs supply an automatic confirmation message and some do not.

Additionally, if you paid with Paypal, the Ombudsman will want to know the date of the transaction, the Paypal account the money was sent to, and the date. If payment was by any other means, some proof of payment should be provided.

See more detailed instructions at the link specified above.

Good Luck
catherine yronwode
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Unable to get an appointment for rootwork

Post by Amywinter3 » Sat Jul 03, 2021 2:59 am

I've tried contacting an AIRR member for reading but it says no appointment available till 2022. I need help

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Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by JayDee » Sat Jul 03, 2021 6:37 am

Amywinter3,

I merged your question in the proper thread, t. The posts above describe when and how to contact an ombudsperson to assist, but it simply may be that the AIRR member you are interested in has been fully booked through the rest of the year and you will have to approach a different reader.

JayDee
HRCC Graduate #2156, Forum Moderator, Reader and Root Worker.

Cupcakes and dreams

Re: Problems Contacting an AIRR Reader? Contact the Ombudsman!

Post by Cupcakes and dreams » Mon Jul 05, 2021 9:59 am

Hi Jon Saint Germain, I am now just seeing this message. I will email you.

[Redacted by cat, as the rest of the message was not on topic for this forum.]

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