Online Catalogue and Shopping Cart Questions and Answers

rossoporpora · Unread post by **rossoporpora** » Thu Oct 27, 2016 5:08 am

I haven't tried to put the correct phone number, the error was presented me by mail, isn't something that happened to me while I was paying, and I was told that my card can't be returned and I don't have any other card. I could only use my mother's and put her name in the billing address.
And again, I'm asking here because, not living in the US I can't call the shop.

Unread post by **Sister Jean** » Thu Oct 27, 2016 9:27 am

Hello rossoporpora,

I'm sorry but I can't effectively assist you through this forum, and I don't understand why you can't call the shop. Is it the time difference that's the problem and you're not sure when to call?

From Miss Cat, the owner of the shop, here are the various payment methods that Lucky Mojo can accept. Maybe you could try a different method of payment?

"We accept Visa, American Express, Mastercard, US Postal Service Money Orders, Bank Cashier's Checks, Personal Checks, Store Money Orders, and U.S. Cash Money.

Personal checks are held 3 weeks to make sure they clear. Others are treated as cash.

No Paypal. No Western Union. No Discover.

U.S. Funds Only."

And in case you haven't read this page, here is all the information about Lucky Mojo's policies with foreign shipping (just scroll down a bit):

http://www.luckymojo.com/mojocatorder.html

I hope that helps!

rossoporpora · Unread post by **rossoporpora** » Thu Oct 27, 2016 11:14 am

Well, the time zone sure is a big issue and I don't know if can use Skype to contact you. Anyway, a way to solve the issue would be for me to order again using my mother's card and put her name and phone number on the billing address because, really, the only way to show you she's actually fine with it would be for me to send you a picture of her holding her ID and giving a thumb up, since she doesn't really speak english.
Because, at this point, I can no longer use the only card I own. Both cards are Visa and this is why I'm confused.

Unread post by **Sister Jean** » Thu Oct 27, 2016 3:39 pm

Hello rossoporpora,

I think that would work just fine. I'm sorry your Visa won't work, I really don't have an answer for you on that.

Unread post by **Jordan733** » Fri Nov 04, 2016 11:58 am

I know this is old, but I agree with you, Nathen.

Several years ago I purchased four different categories of supplies over a few orders for a month of workings I had planned. I referred to the categories in my journal notes as:
1) money drawing/prosperity and career growth,
2) love and relationships,
3) dispersal (which was a euphemism for someone in particular that I was driving from our lives at the time,) and
4) positive changes, which was about personal motivation, health and healing.

Each order had items specific to each of the four categories, combined for shipping. While some of these would be good together others were in complete opposition to one another. But, these were not being worked at the time of shipping. If this was an issue, then perhaps they couldn't even share a store or building in the quantities that I've seen photographed at Lucky Mojo. Once I started actually working each of these categories, I was much more careful not to have them working concurrently and for my own ease of use, I stored them in a general area, but grouped by type of work they were for. Like Nathan, even now I do not have any sense of my products or pieces tainting or impacting one another.

Fox · Unread post by **Fox** » Wed Dec 14, 2016 9:14 am

Hi there,
Tried to place an order this morning but the cart is inaccessible. I can't connect to the secure server, and pinging it brings up no reply. I guess it is down?

Would like to get my order in soon before this month ends. Thanks!

Unread post by **Sister Jean** » Wed Dec 14, 2016 6:43 pm

Hello Fox,

I just went to the website to see if I could add an item to my cart, and it seems to be working. Have you tried placing your order since this morning?

If you're still having trouble, you could always place your order by phone by calling the shop!

Shop number at the top: http://www.luckymojo.com/catalogue.html

But if you want to order online and it's still not working, let us know and we will investigate.

Madam Sol · Unread post by **Madam Sol** » Wed Dec 14, 2016 11:17 pm

Lucky mojo as far as I know doesn't take orders over the phone. In most cases they can fix declined card payments or if they are out of a product handle substitutions.

Madam Sol · Unread post by **Madam Sol** » Wed Dec 14, 2016 11:20 pm

I'm a member of the team at MISC so I know that the paypal guest check out wasn't working for a last few days I think you should try it again

Unread post by **Miss Aida** » Thu Dec 15, 2016 8:24 pm

Hello, Fox,

Please call the shop:

707-887-1521

Take care

freda222 · Unread post by **freda222** » Mon Jan 09, 2017 4:01 pm

Hello,

I looked around the website and I am not sure if there is one or not. I think maybe adding a link that list newly added products and products available that were previously out of stock .

Unread post by **catherineyronwode** » Tue Jan 10, 2017 9:30 pm

We generally list new and revived links to products through the monthly Lucky Mojo Newsletter. If you are not a subscriber, you can subscribe for free -- and get a 20% discount coupon on certain products every month.

dillpickle · Unread post by **dillpickle** » Tue Mar 14, 2017 3:12 pm

I am obviously a moron, as I forgot to include my petitions with the candles I wished to be set. My phone is currently being used by someone for the next day or so who is awaiting an important phone call and I see that petitions are not accepted by e-mail. Is contacting the the candle deacons out of the question? Perhaps since the candles are for specific things, they might work without a petition. Oi. I need to find someone who can burn a candle to help keep me from being so airheaded.

Unread post by **catherineyronwode** » Tue Mar 14, 2017 6:52 pm

dillpickle,

I'm sorry, but this is the Lucky Mojo Forum. We do sponsor a small section of the Forum for our friendly associates at AIRR, HP, and MISC, as a courtesy, but we are not associated with them financially or on a work basis. I suggest you phone the church. They will tell you what to do. Their hours are 9:00 AM to 5:00 PM, Pacific Time.

nino_x3 · Unread post by **nino_x3** » Sat Apr 01, 2017 2:42 pm

Hello I hope i posted this in the right place but Can i purchase a reading with a money order because i cannot use credit cards. Miss Cat

Unread post by **Miss Aida** » Sat Apr 01, 2017 8:13 pm

Hello, nino_x3 ,

Please call the shop and ask them.

They will know the answer to that

Take care

ladywolf94 · Unread post by **ladywolf94** » Sun May 07, 2017 5:55 pm

Hi! I wanted to know if I could cancel my order I made not too long ago. And how can I do that? I ordered a controlling powder.

Unread post by **Miss Aida** » Sun May 07, 2017 7:44 pm

Hello, ladywolf94,

Please contact the shop as we don't handle these matters on the forum

Wishing you the best

take care

ladywolf94 · Unread post by **ladywolf94** » Sun May 07, 2017 7:46 pm

Could I contact them by email?

Unread post by **Miss Aida** » Sun May 07, 2017 7:48 pm

Hello, ladywolf94

Yes,

order@luckymojo.com

Take care

Sedaloga · Unread post by **Sedaloga** » Thu Mar 15, 2018 7:11 pm

freda222 wrote:Hello,

I looked around the website and I am not sure if there is one or not. I think maybe adding a link that list newly added products and products available that were previously out of stock .

thank

Unread post by **catherineyronwode** » Tue Mar 20, 2018 10:03 am

Four new books were just added to the catalogue and to this forum! Check them out in the Books Department.

Unread post by **RevJames** » Tue Mar 20, 2018 12:26 pm

So excited for the new books! My next order just got a little bigger

Unread post by **IgnacioJ** » Sat Jan 05, 2019 2:36 pm

I was going to ask about a printed catalogue. I remember receiving a printed catalogue in the early to mid-90s that sold an oil, an incense, and a powder of the same fragrance together in a little wicker basket, usually filled with shredded paper that looked like Easter grass. I don't remember the name of the company. Was that Lucky Mojo? I haven't thought of that in years, and only just remembered it today when I was looking at the 'Q' products.

Unread post by **catherineyronwode** » Sat Jan 05, 2019 3:39 pm

IgnacioJ --

Nope, although the Lucky Mojo Curio Co. has been around since the 1990s, and we did publish a printed catalogue for years, we never sold products in little wicker baskets filled with shredded paper. We are not that cute by half.

Elisa · Unread post by **Elisa** » Wed Apr 03, 2019 6:27 am

Hello everyone,

I have encountered an issue with ordering candles and can’t wrap my head around it. I have sent an email with photos attached to the MISC but never received a reply from them acknowledging they have linked my photos to my candle order from the same day. All l have received was an automatic reply confirming the order.

In my email containing images for the candle lighting, l had briefly explained the issue l had encountered. That is, although l wrote my petition correctly in the Petition section of the candle ministry order, later in the PayPal page my petition appeared in the “Select a Candle Report Method” instead, rather than the Petition one. So my concern was: will the staff at MISC realise that there actually is a Petition even though in the PayPal page the Petition space looks empty and the actual petition is moved to the candle report method space?

I would like to know because l was going to place a few runs of candles today but I do not wish that they are lit without a Petition because of this switching mistake in the PayPal, and unfortunately my email from two weeks ago where l detailed the issue remained unanswered.

Has anyone encountered my same problem? I.e. that although you write your petition correctly in the Petition portion of the order page, it later appears in PayPay in the Candle Report Method section? And is staff at MISC able to still print the original petition?

Thank you
Elisa

Unread post by **catherineyronwode** » Wed Apr 03, 2019 8:13 pm

Elisa,

I have never seen a problem with this -- and since i am not in the church, i suggest you phone them -- 707-887-7808 -- tomorrow, preferably before 2:00 PM California time (because that is when the candles are being tended and lit) -- and ask for Ernie, Althea, or Margee. If none of them are there, ask for Leslie to help you. She is not a candle server (she is the office manager) but she knows the whole business and can substitute for them if she has t.

Ask them to look u your candles and see if the photos were attached and if the petition was printed in the petition boxes.

Thanks for contacting us with your concerns.

Elisa · Unread post by **Elisa** » Wed Apr 03, 2019 11:28 pm

Hello Miss Cat,

No problem with that, l was mainly concerned for this upcoming run of candles. I was hoping to purchase them yesterday to back up my work starting April 5 but, no problem, l will purchase them today. And yes l will definitely call the office today and get correct instructions with that. I am sure other people are encountering this...perhaps the MISC office receives the petition in the correct petition box, but for sure it appears moved to the Candle report box in the PayPal page. This happens every time. It surely is a problem with PayPal.

Thank you for your kind help
Elisa

Elisa · Unread post by **Elisa** » Thu Apr 04, 2019 12:30 am

Miss Cat!!! I think I have UNRAVELED THE MISTERY

There must be a bug in the MISC website.

So, what I did before was: went to the MISC website, directly to the section “Candle Ministry: Order” (l’ll post the link, l hope you can see it)
http://missionaryindependent.org/candle-services.html

This is the page where all vigil candles appear in a list for you to purchase. So l purchased one Break Up and one Hot Foot and wrote my petition in the correct Petition box directly from this page. Then when l clicked on Add to Cart button, my purchase was redirected to PayPay and in the PayPal page my original Petition was moved in the Select a Candle Report section, while the Petition section appeared empty.

But look what l have just found out. A few minutes ago, l placed an order of three runs of candles for each Blockbuster and Influence and Reconciliation. Instead of writing directly from the page where all choices of candles appear, l clicked directly on the candle l intended to purchase. For instance, l wanted Blockbuster so l clicked on Blockbuster, and l was redirected to a page where only the Blockbuster candle appeared. And l wrote my petition into the Petition box from this single candle page.
http://www.missionaryindependent.org/ca ... uster.html

When l was redirected to the PayPal page l notice that, this way, my petition appeared in the correct Petition box for PayPal as well! I did this for all 3 runs of candles and it worked fine.

So basically there must be a bug somewhere in the MISC website that, if you order from the initial page and write your petition in the Petition box, for some reason, your petition will be moved to a different section during info transfer to PayPal. But if you look for your choice of candle from the list available, and you click on the single candle, and you write your petition from the page of the single candle, your Petition will appear in the correct section for PayPal as well. That’s strange! But that’s what it is, try it yourself.

At this point l am sure my candles from the previous candle order went without a Petition...Alas!

But at leat these 3 runs l have just placed will have a petition.

I hope l have explained myself well enough, English is not my first language. I just meant to help.

Elisa

aniviel · Unread post by **aniviel** » Fri Apr 05, 2019 3:58 pm

Hi Elisa,

I've noticed the same thing you did but it doesn't matter where the petition appears on the PayPal page (even if it's under "Select a Candle Report..." bit), as long as it does appear. MISC can see it anyway and they're not fools, they know it's your petition. So I'm certain they used it. I spoke to them a few times on the phone, they're great so trust them.

Unread post by **catherineyronwode** » Fri Apr 05, 2019 4:24 pm

Elisa and Aniviel -- THANK YOU!

I am sure that this is a bug -- and so i am going to clip these messages out of this thread and merge them into the thread on site bugs, so that nagasiva can see it and handle it.

Again, THANK YOU!

Unread post by **nagasiva** » Fri Apr 05, 2019 4:45 pm

Checking it out now, thanks!

Unread post by **nagasiva** » Fri Apr 05, 2019 5:30 pm

Thank you so much for letting us know about that! I was able to troubleshoot the PayPal code (coming from our database!) on that main candle services page and fix it! Much obliged!!!

Elisa · Unread post by **Elisa** » Thu Apr 11, 2019 5:23 am

Hello Aniviel, Miss Cat and Nagasiva,

I can however confirm that staff at MISC would handle vigil candle orders correctly despite the bug. I did phone them last Friday, to inform them of this bug, and an extremely kind and friendly man picked up the phone and verified both my orders for me, and was able to confirm that they had handled petitions correctly despite the bug in the PayPal page. Even for my previous order, where my petition was moved to the Select a Candle Report section, they handled it correctly. I received both the report from my earlier order last night and the petition was there. I honestly did not expect to receive a report so quick!

I am very impressed with the quality of service and dedication to this work, this l must say. I have 3 runs of 3 different candles going right now, and l am absolutely sure they’re in the best hands ever. Thank you everyone.

Elisa

Unread post by **JayDee** » Thu Apr 11, 2019 3:37 pm

holly2004 ,

I would call the shop, they would be able to help you get into the account and order again, or reset the password.

Unread post by **catherineyronwode** » Tue Apr 23, 2019 3:48 pm

Hello, I wandered across a complaint site, where people had some harsh things to say about our company. I replied there, but i figure that this is actually a better place to serve folks, because people here are actual cutomers, and not possibly trolls, competitors, or haters who just want to kick up sand.

So, here goes --

1. BROKEN PRODUCTS: We have a clear policy on breakages, which has been in place and accessible on our web site for about 25 years now: If an item is received broken, you have a choice: we will REPLACE it or you can ask for a REFUND. Your choice. We do require a photo of the broken item (it is easy to take one with your phone and email it to us). We are trusting, but we have suffered plenty of ripoffs, and a photo settles the question.

2) MISSING OR WRONG PRODUCTS: Mistakes do happen, and we are here to make them good. If your order is MISSING a product or if we accidentally swapped in a WRONG product, PLEASE TELEPHONE US at 707-887-1521 right away. We are open 7 days a week, 9:00 AM to 5:00 PM Pacific Time. Depending on what went wrong, our fixes may include sending a call-tag (at our expense) to pick up the item and have it shipped back, letting you keep an inexpensive item (for which replacement shipping would cost more than the item), sending you the missing or correct item at once, or offering you a refund. We have successfully resolved hundreds of such mistakes in our 25 years in the business. Do not suffer in silence or post a complaint -- just call us and we will make it right.

3) MISSING CANDLE REPORTS: See under MISSING PRODUCTS. We send dozens of emails daily. We sometimes make mistakes -- and some customers supply an email address that is incorrect or for which a spam filter catches our email and holds it in a "junk mail" folder. CALL THE CHURCH at 707-887-7808. We are open 7 days a week, 9:00 AM to 5:00 PM. We will go through a test email message and make sure you are receiving out emails poperly. When everything is working right, we will send you duplicate copies of all of the emails you did not receive. We are happy to do so, and we go the extra mile to make sure that we are in good email communication with our candle clients, many of whom have been with us for more than a decade.

4) WE REFUSED SERVICE TO A CUSTOMER: We reserve the right to refuse service to anyone. This is an American right. Y'all know it. People may think that we are obligated to take their orders, no matter how verbally abusive they are on the phone or on the internet, or if they claim broken or missing items with every order, or if they shoplift from our store, or if they cause other forms of social trouble. But we are not obligated to do so. They may attempt to place an order via our online shopping cart, but we will not debit their credit cards, and if they order via Paypal, we will promptly refund their money and cancel their orders. If they come to the shop, we will ask them to leave. Sometimes we have had to threaten to call 911 to get potentially violent people to leave. Such is the way of life of a merchant. Like i said, y'all know how it works. The screams and rants of those to whom we have refused service are heard loud and clear, but for our own peace of mind, we rarely reverse a decision to refuse to serve a verbally abusive person.

5) I DID NOT RESPOND TO EMAIL: I do not answer email for the shop and i do not even see email from unknown people because i do not receive it -- and have not since around 2009. I am available to be friended on Facebook, up to the allowable limit of 5,000 friends, and if you are my friend there, you may message me. I am also available to connect with folks via the Lucky Mojo Forum, where i check in almost daily. Every member of the Association of Independent Readers and Rootworkers and every member of Hoodoo Psychics has a testimonials thread at the Forum, by the way, although there is no guarantee that they will check in and read their threads or respond. You will have to register to post at the Forum, but it is free. We do not allow abusive language, personal attacks, or negative characterizations about any culture, gender, or religion at the Forum, so please come with good manners.

6) CREDIT CARD PROBLEMS: Credit cards decline for all sorts of reasons. This can be very frustrating to the card holder, and sometimes people displace their frustration onto us, the merchants who are trying hard to get their cards to run. I am going to give you a typical example of such a frustrating incident.

Someone's card did not run and the code that the authorization company sent us was "DEC U Addr Info Unavailable." In other words, her shipping address was unavailable and did not match the billing address on her card. ADDRESS MISMATCH and ADDRESS UNAVAILABLE errors happen often -- perhaps three times a day for us. The reasons usually are:

* The person moved, but their credit card billing address remains at their old location.
* The person is using a gift card and has failed to register an address with the issuing card company.
* The card was stolen.

The code "DEC U Addr Info Unavailable" that comes back from the card authorizing guarantor may indicate ANY of these THREE errors. Because a mis-matched or unavailable address can be a sign of a stolen card, we stop the transaction and we contact the customer.

Our database notes on a typical transation are as follows:

Problem Type: DEC U Addr Info Unavailable

6/3/18- D1 PH attpt, EM- NW
(Phone attempted and did not work for one reason or another, so we emailed; followed by the initials of the office staff.)

6/6/18- D2 in corsp- NW
(In correspondence (via email) with the card holder; followed by the initials of the office staff.)

6/7/18 - D3 - Cancelled order -NC
(No resolution 4 days after attempted purchase, cancelled the order; followed by the initials of the office staff.)

Problem Status: Cust. Cancelled - 0%
(Customer did not continue the transaction; 0% means we never charged the card and therefore no refund was necessary.)

So this customer is free to order again at any time and as far as we are concerned, remains a customer in good standing with us. Alas, she took it personally and posted a big complaint about how we cancelled her order without telling her. We did tell her, and i am sorry she is angry, but ... we tried to resolve the problem, and she did not work with us.

I wanted to take the time to explain this because many people who order from us are unfamiliar with the back-end workings of a shopping cart system. At the back end, there is always a PERSON (in this case two -- NW and NC) and one of the best ways to reach that person is to TELEPHONE THE SHOP. The number is 707-887-1521 and we are open 7 days a week, 9:00 AM to 5:00 PM. Please call, and let us see if we can work out any problems. For instance, if the card doesn't run, we can total your order, add the shipping charge and let you know how much to send us by Money Order. We will receive Money Orders same as cash and write your order up immediately.

We are here to serve our customers, and we hope to be able to solve any problems that arise.

I wish you all the best.

JyneEnny · Unread post by **JyneEnny** » Wed Apr 24, 2019 3:50 pm

I really want to buy some spiritual supplies like candle and stuff but with the review I am reading on line I am scared. How will I confirm I am buying from luckymojo and not be scam

Unread post by **catherineyronwode** » Wed Apr 24, 2019 4:01 pm

Dear JyneEnny --

Welcome to the Lucky Mojo Forum, online more than ten years, and a great place to connect with our store, the Lucky Mojo Curio Co. To buy from us, and not be scammed, go to our online catalogue and order online -- or send a money order to our street address:

LUCKY MOJO CURIO CO.
order online: http://www.luckymojo.com/catalogue.html
street address: 6632 Covey Road, Forestville, California 95436
voice: 707-887-1521 / fax: 707-887-7128
email: order@luckymojo.com
Open 7 Days a Week, 9:00 am - 5:00 pm Pacific Time

We look forward to serving you.

Angel Eyes · Unread post by **Angel Eyes** » Sun Aug 04, 2019 8:01 am

Hello everybody,

I don't know if this is the proper place to ask this, please move my question to the correct place if I'm wrong.

Have just purchased my first order from Lucky Mojo today. I have ordered several products, 12-Bath Crystals Dozen among them.

I have made a list with the name of all the items in the message area below the product list, but when I have made the check out, the list of the names of the 12 bath crystals were erased and only two names appeared. I think there was not enough space in the message area because I have listed 2 Any 12-Hoodoo Oils Dozen to clarify and maybe that took too much space.

So I have emailed the shop with the names of the bath crystals I want and the order number to fix this problem.

Just waiting for an answer from the staff.

Is this correct to do?. Excuse me for this kind of question but it's my first time shopping online in the Lucky Mojo web page.

Thank you so much for helping me!!!

Have a nice day.

Unread post by **Miss Athena** » Sun Aug 04, 2019 10:00 am

Hello Alice Kyteler,

Your email should be fine, but do contact the shop for confirmation if you do not hear back from them. We can't answer for them as this forum is for advice on how to correctly use your products, and we don't have control over how orders are filled.

I hope this helps. Good luck.

Angel Eyes · Unread post by **Angel Eyes** » Sun Aug 04, 2019 2:01 pm

Hello Miss Athena,

Ok, I understand. It's not possible to me to call the shop because I live in Europe, so we have the time difference, must I contact the staff online for these type of stuff I understand, right?.

Excuse me for this, but it's my first time ordering online.

Thanks.

Unread post by **JayDee** » Sun Aug 04, 2019 2:29 pm

Alice Kyteler ,

If you have an issue or concern with an order then yes you would contact the show directly via phone or as you did with an email. It is possible the list went to lucky mojo, as you typed it in the comment section on the order page and did not see it on your invoice that was produced for you. However, it is proactive on your end to ensure by sending the email with the list. The shop is very understanding of time differences.

Angel Eyes · Unread post by **Angel Eyes** » Sun Aug 04, 2019 3:06 pm

Thanks very much JayDee.

Can't wait to get my order at home!!!.

Michylove · Unread post by **Michylove** » Wed Sep 25, 2019 6:56 am

Hi I'm trying to make payment but I'm unable to pay, they mentioned that the international laws don't allow payment. I have tried with PayPal and without PayPal. Could you help please?

Unread post by **catherineyronwode** » Wed Sep 25, 2019 8:36 am

Michylove --

Sorry you are having problems.

Since i do not know what you are purchasing or where you live, i will have to break this into three parts:

1. Credit cards:
For purchases of Lucky Mojo spiritual supplies and books, we accept Visa, MasterCard, and American Express, as well as mailed-in orders paid with USA cash or US money orders. We do not accept foreign money orders. If you pay with a credit card, the payment is not charged to you directly (as, for instance, at Amazon. Rather, we accept the order, download it to our computer, and run it through our card authorization software. If it declines, we do not receive the payment. If it is accepted, we receive the payment from your bank. Pre-paid cards and gift cards are only accepted by our system if they have been registered and authorized with the issuing bank.

2. Paypal:
We only use the Paypal system for candles that we set on the Missionary Independent Spiritual Church altar. Since there is no shipment for these items, other than an email text report, there are no international laws pertaining to them, as far as we know.

3: Forbidden Zones:
There are some nations we do not ship to, due to customs regulations and postal service corruption, and at least one nation that has blocked our site because the religious patriarchy of that country has forbidden discussion of certain forms of activity. If you live in such a country, we advise you to arrange for transshipment through another nation.

If you want personal customer service help, please telephone the shop at 707-887-1521. We are open every day from 9:00 AM to 5:00 PM Pacific Time.

DannyN · Unread post by **DannyN** » Sat Jan 25, 2020 10:23 am

I live in Nigeria and want to order some herbs for instant use.

1) I want to order some herb seeds for planting for regular usage, like Mint seeds (for brewing prosperity teas).

2) I have issues with shipping.Lucky Mojo does not ship to Nigeria. Amazon has a shipping arrangement where some stuff bought on their portal are shipped to Nigeria very fast. Is it possible to get Lucky Mojo orders done via Amazon so they ship to me?

Unread post by **catherineyronwode** » Mon Jan 27, 2020 8:03 pm

Hello, DannyN --

1) We don't sell Mint seeds, and although we do sell many other seeds, such as Fenugreek, Cumin, Coriander, and Anise, we do not guarantee their germination rate in the way that a seed company wood. We advise you to buy seeds for planting, or started nursery stock from a regular plant nursery supplier.

2) We Currently sell all of our books via Amazon, but we have not yet gone to selling oils, sachet powders, bath crystals, incense powders, herbs, roots, or spell kits via their portal. We get so many orders via our own site that it is hard enough to keep up with those, as every product is hand-made, and the idea of selling MORE through Amazon while giving them a big cut of the profits, is not appealing at the present time. Maybe we will sell more than books at Amazone later. (And we've been saying that for more than 20 years).

BonitaRitaChiquitaOrita · Unread post by **BonitaRitaChiquitaOrita** » Sat Mar 21, 2020 9:57 pm

Hello everyone!
I am not sure which page I should post this question however, I am preparing myself to enroll in the Correspondence Course but I'm having difficulties purchasing from the online shop. I have registered and verified my email address; am I too new? Must I wait a few days to place an order? I'm logged in, when I go to checkout, it requires me to log in with my credentials I signed up/ registered with but it says I gave a bad login?
Please help!

Unread post by **Terra Rising** » Sun Mar 22, 2020 7:24 am

BonitaRitaChiquitaOrita,

I know my forum and actual Lucky Mojo login are different. They are not connected so if you are logged in the forum, you will have to log in to the online store again. If this isn't the problem, I would try to contact the shop. I know they are extremely busy so email might be best.

707-887-1521 or email: order@luckymojo.com

BonitaRitaChiquitaOrita · Unread post by **BonitaRitaChiquitaOrita** » Mon Mar 23, 2020 8:57 pm

Thank you Terra!

RisenRaven · Unread post by **RisenRaven** » Sun May 24, 2020 8:11 am

I’m trying to purchase Queen Elizabeth Orris root but trying to add any size to my cart gives an error message that it is out of stock or discontinued. Will they eventually be restocked? Thanks!

Unread post by **catherineyronwode** » Sun May 24, 2020 10:08 pm

The Covid-19 lockdown has broken many supply lines. We have Queen Elizabeth Root chips and pieces, but have found no whole root of any size from any vendor for four months now. Sorry.

We will relist the whole roots as soon as they come in.

RisenRaven · Unread post by **RisenRaven** » Mon May 25, 2020 11:20 am

Okay no worries, would the chips count toward the curriculum if I were to become a student of yours?

Unread post by **Isolte** » Fri May 29, 2020 7:51 am

Is anyone else having issues with the website? I was in the middle of an order when I was unable to get back to the website. I keep getting an error message regarding establishing a secure connection? I've tried several browsers already with no success.

Unread post by **Isolte** » Fri May 29, 2020 9:18 am

Please disregard, it's finally working again, yay!

AnnieFreeSpirit · Unread post by **AnnieFreeSpirit** » Sun Jun 07, 2020 3:32 pm

Hello,

First, let me say have much I love this website!!! My goal is to click on every single link and read everything in the forum. What a blessing to have such a great resource available!

My question is about the security certificate. I’ve tried to check out a couple of times and my browser tells me the website isn’t secure and pushes me back to “safety”. I’m sure it’s something simple like an expired certificate.

I will check back frequently to see if I can complete my purchase. Thanks!!

RisenRaven · Unread post by **RisenRaven** » Sun Jun 07, 2020 6:38 pm

AnnieFreeSpirit, I don’t work for LuckyMojo but would you mind telling us what operating system you’re on (Windows, MacOS, Android, iOS) and what browser you’re using (Chrome, Safari, Firefox, Edge)? Might help them narrow it down.

I’m not currently having this problem.

Unread post by **Miss Athena** » Mon Jun 08, 2020 5:06 am

Hello AnnieFreeSpirit,

The Lucky Mojo website is secure so any trouble you're having is likely to be a browser issue. Try accessing the site from a different browser and you should not see that same message. If it continues, let us know here.

Good luck with placing your order!

Unread post by **ComeOnInMyKitchen** » Thu Jul 16, 2020 12:22 pm

Good afternoon all,

I hope this is the right spot for this question. It's closest I could find in the index, so here goes. Regarding the pull out candle refills for vigils, does LMCC carry red? It isn't an option in the online catalog. Although I can substitute white with no problem, before ordering I thought best to ask here since it's such a common color and maybe red is available, just had never been put online?

Thank you and hope everyone is staying safe.

Unread post by **Miss Athena** » Fri Jul 17, 2020 11:56 pm

Hello ComeOnInMyKitchen,

You would need to contact the shop directly as we do not have inventory information available here on the forum.