Online Catalogue and Shopping Cart Questions and Answers

[amber]

Hello, iv3e called the shop abt 5 x today, and the phone wont connect? Is there something going on with the phones? Also I was calling because for the past week ive been trying to set up a appt with Miss Cat through her site on AiR and it says in red something like an error has occurred, ive tried on my iPhone as well. Please advise thank much Amber #1863

[catherineyronwode]

Hello, Amber

Yes, our phones are messed up. We had two power outages and a lightning strike and it is not our switchboard, but the line coming into the property. AT&T says they will be out to fix it tomorrow.

As for booking me -- if i am booked up, and you try to book anyway, it says "this resource is not available" or something like that. I think it is just that no bookings are available at this time -- i often am booked up to two months in advance. Sorry.

I do go on Hoodoo Psychics every Saturday, live -- but i will not be doing so this coming Saturday due to having to meet a book deadline for the Hoodoo Heritage Festival. Watch my Facebook feed or the Hoodoo Psychics Facebook page for pop-up availability.

Thanks fr seeking me out as a reader.

[MonicaR]

I don't know if my message from a few days ago so I am gonna re post my question just in case it did not make it on here. My question was if the Tibetan ghost purging incense was discontinued or was it just out of stock. If it were just out of stock could you let me know when you will have some more? Thank you

[Miss Athena]

Hello MonicaR,

I moved your previous post to the topic on Tibetan Ghost Purging Incense in the Incense sub-forum. Please do not re-post your query or start new topics yet again, as your question was already answered. Search for your posts using the link of post numbers under your avatar and you will find where your post has been moved.

I also must ask other forum members to not respond to orphan posts that are started as their own topic as it makes extra work for forum staff to now move two posts. Please trust that the moderators and administrators here are on top of all new posts regardless of how long it takes us to respond to them. We appreciate your intention, but please allow the forum staff to handle all moderation duties

Thank you for your understanding.

[MonicaR]

I apologize for this repost. I am new to the forum and could not find my question or see if I had a response so I did repost it thinking that i did not send it correctly or that something happened and my message did not make it on the forum. It wont happen again. I am getting the hang of the forum a little bit more now.

[catherineyronwode]

To find your own questions, MonicaR, go to your personal profile and search for your posts. Your posts are being moved to the thread they belong in, but you are not seeing them. I hope you see this message -- if not, i am sure your frustration will increase.

Remember, everyone -- you can track your own posts via your personal profile.

[Ochun_Sweetness]

Hey all!
I have question. I see that the prices of the oils are $7.50, but when I add it to the online cart, it shows the oil being $10. I was wondering has there been a price increase on the oils and maybe it’s just not reflecting yet? Thank you for your time and patience.

[JayDee]

Ochun_Sweetness ,

The prices have gone up, likely due to the supply chain shortage and the increased cost of materials for making the products. I wonder if the oils you had were in your cart for a few days and the change was done before you purchased the oils. If you click this link, you will see the cost of the oils is reflective of $10.
Oils: https://www.luckymojo.com/mojocatoils.html#hoodoo

JayDee

[Ochun_Sweetness]

JayDee,
Thank you very much!

[catherineyronwode]

Here's some news -- after years of requests, we have finally added PAYPAL to our shopping cart options. What a relief, right? Simple, no hassle, and EASY to use.

Yes, we took our time, but we are always kinda slow with technological twiddly-bits ... and no, we have no plans to add other payments methods, nor to accept crypto ... just good old Paypal for now.

So give it a try -- order something and pay with PAYPAL.

[DeborahHarris]

Thanks SO much. What a coincidence. Two weeks ago I was gonna make a suggestion for a Paypal button and Wednesday I go to make a purchase and voila! I'ts there

[catherineyronwode]

DeborahHarris -- That's because YOU'RE PSYCHIC!

[DeborahHarris]

Yes! So true

[Eileenluckymojo]

NEW! NEW! NEW!

Revised and new terms in our secure shopping cart! Effective July 21, 2023!

DISCOUNT SPECIALS: If you are ordering a 6-Herb Special, 12-Oil Special, 12-Incense Special, 12-Bath Crystal Special, 12-Sachet Powder Special, Rootworkers and Churches Special, Floor Wash Special, Mixed Dozen Candle Special, or Baker's Dozen Book Special, please list your selected titles in the message area below. If you do not list titles by name, we will choose an ASSORTMENT for you from the most popular items in that category.

FOREIGN CUSTOMERS: Please ignore the auto-shipping prices displayed; you will be billed exact shipping plus $2.00 handling (for custom forms, etc.) as a second charge at the time of shipping. We charge foreign orders in TWO PARTS. The FIRST CHARGE is for your products. The SECOND CHARGE is for overseas shipping. We cannot estimate this cost until the products are made and packed and the package is weighed. If you paid with a Credit Card, we will make a SECOND CHARGE on your Credit Card. If you paid with PayPal, we will send you a PayPal Invoice for the SECOND CHARGE. If the Credit Card will not run or you do not respond to the PayPal Invoice, we will send three email notifications over the course of ONE WEEK. If you do not pay the shipping charge, we will refund your money MINUS A 15% RESTOCKING FEE and we will not ship.

WHOLESALE CUSTOMERS: To order wholesale, your company must be on file and you must meet minimum quantities per title and total minimum dollar amount when you place your order. Please ignore the auto-shipping prices displayed; you will be billed exact shipping. Our new WHOLESALE SHOPPING CART goes online on August 1st, 2023.

[Iamabeliever]

Hello everyone, i tried placing an order and got locked out because i couldn't remember my password. Can someone please help? Thanks in advance

[Papa Newt]

Hi Iamabeliever,

Sorry to hear that you're having troubles getting into your account.

Depending on the login setting, the lock may be temporary. I would give it a few hours and then attempt to reset your password. That can be located to the right of the box you would type your email.

If you are still having challenges, then it may be best to contact the shop for further assistance.

Man blessings.

[nagasiva]

Hi Iamabeliever,

I reset your account, but if you don't know your password, then you'll have to call the shop at 707-887-1521 and ask them to give you a temporary password so you can re-set it yourself. I talked to Nikki at the shop and she said she'll be happy to help you.

[Iamabeliever]

Thanks Nagasiva, i'm not having problems logging into the forum..I'm actually having issues purchasing supplies. Each time i go to checkout after putting items in my cart, i tried with new customer; so i filled out all of the info along with my email address and it sends a msg stating that email is already registered so then i tried returning customer and i get a msg stating that i should use the same email as i use when registering. That's the email i used to register so i'm a bit confused. Again thanks for all the wonderful moderators on this knowledgeable forum.

[nagasiva]

Yes, I found you in the checkout system and confirmed that you'd tried to log in several times. I gather you need to have your password re-set for the cart checkout. Call the shop and talk with the person who answers; ask them to re-set your password for the customer account for shopsite. If they have troubles, have them contact me, thanks!

[Iamabeliever]

Will do, thanks Nagasiva..many blessings to all!

[catherineyronwode]

Yes, we make every item by hand, sell our spiritual supplies wholesale and retail, and ship all over the world -- but something NEW is afoot: We have just created a brand new Wholesale-Only shopping cart online for metaphysical stores that carry Lucky Mojo hoodoo herbs, oils, candles, powders, bath crystals, and incense.



WHOLESALE CUSTOMERS: To order wholesale, your company must be on file and you must meet minimum quantities per title and total minimum dollar amount when you place your order. Please ignore the auto-shipping prices displayed; you will be billed exact shipping. Our new WHOLESALE SHOPPING CART goes online on August 1st, 2023.

If you are already a Lucky Mojo wholesale buyer, the new Wholesale-Only secure shopping cart at http://luckymojo.com/wholesale.html is what you have been waiting for!

If you want to become a Lucky Mojo wholesale customer, go to http://luckymojo.com/wholesale.html and check out the business requirements and minimum purchase quantities to set up a wholesale account and then start purchasing in quantity!

We accept PayPal, Mastercard, and Visa. You're gonna love it!

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